Lisa R. Hooker's "Words at Work" classes are taught in cooperation with Ohio University-Lancaster's Center for Adult Learning. Classes scheduled at OU-L vary by quarter. Contact lape@ohiou.edu or call (740) 654-6711 ext. 249 for this quarter's schedule and enrollment information. Class sizes are limited.

Spoken Words at Work

To provide the highest level of customer service, and many times impact personal career growth, an employee must be knowledgeable about the correct words and phrases that imply professionalism. This program helps participants recognize their own verbal communication style, as well as identify and overcome "bad verbal habits."

Written Words at Work

This class provides concise and specific information on how to improve writing style, grammar and format for business correspondence. Learn to refocus old writing habits into clearer, more succinct language. Topics include letters, memos, reports, fax cover sheets and email messages.

The University reserves the right to cancel programs where enrollment is insufficient.

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